Oz Bash Investments Pty Ltd trading as Aussie Powersports (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you interact with us, including through our website, customer accounts, purchases, enquiries and related services.
By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.
What Personal Information We Collect
We may collect personal information including:
- Name
- Business name
- ABN
- Billing and delivery addresses
- Email address
- Phone number
- Job title or position
- Account login details
- Payment and transaction information
- Order and purchase history
- Communications and enquiries
- IP address and website usage information
- Preferences relating to products, marketing or services
For trade or wholesale accounts, we may also collect additional information required to assess and manage your account application.
How We Collect Personal Information
We may collect personal information when you:
- Create an account
- Place an order
- Submit an enquiry
- Apply for a trade or wholesale account
- Contact our team
- Subscribe to marketing communications
- Participate in promotions or surveys
- Interact with our website or social media pages
We may also collect information automatically through cookies, analytics tools and similar technologies when you use our website.
Why We Collect Personal Information
We collect and use personal information to:
- Process and fulfil orders
- Manage customer accounts
- Provide products and services
- Communicate with customers
- Arrange shipping and delivery
- Provide customer support
- Process payments
- Assess and manage trade or wholesale account applications
- Improve our website, products and services
- Conduct analytics and market research
- Comply with legal obligations
- Send marketing communications where permitted
Marketing Communications
We may send you marketing communications relating to our products, promotions, updates or services.
You can opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in marketing emails, or
- Contacting us directly.
We may still send transactional or account-related communications where necessary.
Disclosure of Personal Information
We may disclose personal information to trusted third parties who assist us in operating our business, including:
- Payment providers
- Freight and delivery carriers
- Ecommerce and website platform providers
- IT service providers
- Marketing and analytics providers
- Customer support providers
- Professional advisers
- Government or regulatory authorities where required by law
Some third-party providers we use may store or process personal information outside Australia, including in countries where their servers or operations are located. We take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.
Payment Information
Payment transactions are processed through secure third-party payment providers. Where customers choose to save payment details for future purchases, payment information is securely stored and managed by authorised third-party payment providers using encrypted and tokenised systems. We do not store full credit card details on our own systems.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
These technologies may collect information such as:
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring websites
We may use third-party analytics and advertising services, including services provided by Google and Meta, to help improve our website, measure marketing performance and provide relevant advertising.
You can choose to disable cookies through your browser settings, however some parts of the website may not function correctly if cookies are disabled.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
- Secure servers and systems
- Restricted access to information
- Password protection
- Secure payment processing
- Staff training and internal procedures
While we take reasonable precautions, no method of electronic transmission or storage is completely secure.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal, accounting or reporting obligations.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify the information.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or outdated.
To request access or correction, please contact us using the details below.
We may require verification of identity before processing requests.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of those websites before providing personal information.
Privacy Complaints
If you believe we have breached the Australian Privacy Principles or have concerns about how your personal information has been handled, please contact us in writing using the details below.
Post: Shop 2 / 71-73 King Street Charters Towers QLD 4820
Email: info@aussiepowersports.com.au
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology or legal requirements.
Any updated version will bepublished on our website and will take effect from the date of publication.
